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Hocus Pocus



User Rating:  (11)    (Read Reviews)

Website: www.hocus-pocus.com
Company Description:

Whether you are searching for the smallest pocket trick, latest books, videos, large-scale stage illusions or even rare antique magic props, you have come to the right place!

Our expert sales staff are available to answer your questions regarding products.

Quick service! Most orders received are shipped the next business day.


Reviews

September 21st, 2003 7:45pm
Rating:
Reviewed by Steve Giles
In all the dealers I have dealt with over the many years of being a magician, I have to rate Hocus-Pocus as one of the best.

Some magic companies seem only interested in your money, this may be the case with Hocus-Pocus but they always seem to care!

With prompt reply emails, fast delivery service there is not much more you could ask from a company except maybe discounts, and yes if you sign up (free of charge) you can get disount on most items PLUS every now and again they have a sale on most items.

Because I live in the UK the postage from US is high, however beacuse of the great value and the wonderful service I buy most of my magic stuff from Hocus Pocus.
5 of 7 registered users have found this review helpful.
March 13th, 2005 11:07pm
Rating:
Reviewed by J. Thompson
I have dealt with quite a few dealers in the past, but now I use Hocus Pocus exclusively. They always ship promptly with good and fair shipping prices.

Anytime I have had a question, I am either emailed back quickly, or someone will take the time to actually call me. The customer service is the best I have ever experienced.

Their prices are great, their inventory is immense. I would, and do, recommend Hocus Pocus to anyone.
3 of 5 registered users have found this review helpful.
December 2nd, 2006 8:28am
Rating:
Reviewed by Sandstar

Charged my credit card though the item was out of stock and back ordered. Then, did not inform me. I had to call. This is not ethical mail order business.

George Luck
4 of 6 registered users have found this review helpful.
January 19th, 2009 11:06pm
Rating:
Reviewed by Baldini
I too ordered an item that was back ordered and had to call. Ken told me that he had emailed me and apologized. He said they would cancel, offer a credit or get the item to me as soon as they got it. Turns out they did email me the day after I ordered. The email was kicked into my spam folder. In the email, Ken was apologetic and willing to do whatever I wanted to make it right. That is all I can ask for and I look forward to doing more business with Hocus-Pocus.
2 of 4 registered users have found this review helpful.
February 7th, 2010 2:01pm
Rating:
Reviewed by Eric Gumny
I'd like to say that I have dealt with Paul at Hocus Pocus for well over 4 years now and have purchased numerous items from him. Without fail he has ALWAYS stood by the items he sells. On those very rare times when something would go wrong Paul always made it right. He is an outstanding person and an absolute delight to do business with. He has a wealth of knowledge about magic and is always ready to help fellow magicians with questions they may have about their purchases. I absolutely feel comfortable recommending Hocus Pocus to fellow magicians. They are good honest people you can trust.
November 13th, 2010 8:32am
Rating:
Reviewed by jimmy read
Terrible service never again! Had to wait a month before my product arrived then it was defective. Don't know whats getting into these magic companies???
December 29th, 2011 11:54am
Rating:
Reviewed by scottasf
Out of all the magic dealers I have worked with, Paul is the BEST! Great shipping, pricing, and above all Great customer service!!

Thank you, Paul!
February 9th, 2012 3:33pm
Rating:
Reviewed by Dave H
Only once made an order as I try to buy local but he did not have the item. Great service. I had made a mistake in my Credit Card number but when they Emailed me it was written in such a way to imply that they may have made the mistake-nope-it was me. Came all the way from the US to New Zealand in 6 days, Friday to Thursday, Very well packaged and secure and it was good postage price. Top notch and will return!
April 6th, 2013 6:39pm
Rating:
Reviewed by Jeff Sherwood
I have been shopping with Hocus Pocus for many years and never had a problem with product or service. Highly recommended.
August 12th, 2014 1:13pm
Rating:
Reviewed by Stuart Philip
Hocus Pocus has reliably and quickly sent my ordered products and when there is a back order or delay they have always let me know. Their fulfillment process keeps you updated with emails and Paul Gross is a hands on owner. He frequently runs great sales and I have never had any issues with their great service.
October 1st, 2015 7:14am
Rating:
Reviewed by Aaron Payne
Hocus Pocus is a very reliable retailer. They are one of the best in the business. They have amazing shipping prices and amazing customer support. The site could be built better but besides that you will love them. They are now doing reviews on there YouTube Channel now so check them out.
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